Welcome To Pulau Batam / Batam Island
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Welcome To Batam

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General Information
» How to go to Batam?
» Do i need any Visa Entry to Batam?
Vacation Information
» How do i make any reservation on your site ?
» What payment method do you accept?
» Can i customize my tour package?
» How do i cancel my reservation?
Customer Service
» Hours of Operation
» Send an Email
» Telephone/Fax Numbers
» LIVE Chat!

How to go to Batam
Where are you coming from?
  • Flight from Jakarta (Soekarno Hatta) - Batam (Hang Nadim) by Garuda Indonesia , Lion Air , Citilink, Sriwijaya
  • 30 minutes of Airport Transfer if you're from Changi International Airport Singapore. (please contact us to arrange special pick up in Changi International Airport)
  • HarbourFront Ferry Terminal is the departure terminal if you are from Singapore.
  • 45 minutes ferry duration from HarbourFront Singapore - Batam Centre
  • Please see the ferry schedule from HarbourFront Singapore - Batam Centre and see the ferry schedule from HarbourFront Singapore - Sekupang
  • Ferry fare HarbourFront - Batam Centre - HarbourFront is S$16/person, with Singapore seaport tax S$20/person and Batam seaport tax S$7/person. Total fare: S$43/person
  • Duration from HarbourFront - Batam Centre: 50 minutes

  • You may also take a direct ferry from Stulang Laut Johor Bahru, Malaysia to Batam Island or You can also take a flight from Subang Jaya Airport to Hang Nadim Batam Airport (visit www.fireflyz.com.my to book for your flight to Batam)
  • From The Zon - Stulang Laut International Ferry Terminal, you can get a way to Batam Centre Ferry Terminal.
  • Do bear in mind that ferry departure is very on time and make sure that we are checking in half an hour before departure time.
  • Duration from Stulang Laut - Batam Centre: 90 minutes

  • For Reservation:

    The Zon: +607-221 1677

    [ See The Ferry Schedule ]
    Do i need any Visa Entry to Batam?

    Visa-free entry countries (effective 19 Nov 2015)
    Nationals of Algeria, Angola, Argentina, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Brunei Darussalam, Bulgaria, Cambodia, Canada, Chile, China (PRC), Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, East Timor, Ecuador, Egypt, Estonia, Fiji, Finland, France, Germany, Ghana,Greece, Hongkong SAR, Hungary, Iceland, India, Ireland, Italy, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macau SAR, Malaysia, Maldives, Malta, Mexico, Monaco, Morocco, Myanmar, Netherlands, New Zealand, Norway, Oman, Panama, Papua New Guinea, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russia, San Marino, Saudi Arabia, Seychelles, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Suriname, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Tunisia, Turkey, United Arab Emirates, United Kingdom, United States of America, Vatican, Venezuela, Vietnam are given visa-free entry facility for maximum of 30 days

     Countries / Nationals that require Visa-on-arrival (VOA) are as follows:
    Andorra, Australia, Brazil, Libya

    For the following British Nationality types require VISA to enter Indonesia :
    - British Overseas Territories Citizen
    - British National (Overseas)
    - British Overseas Citizens
    - British Subject
    - British Protected Person

    The visa on arrival is USD 35 for maximum stay 30 days per entry

    Countries/ Nationals NOT listed above are required to apply visa at Indonesia Embassy in your respective country.

    How do i make any reservation on your site ?

    There are few steps in order to make your reservation on any travel package offered in our website as follows:
    1. Select your desired package and click on "Book Now" button.
    2. Please complete the Reservation Form provided on the website.
    3. Click on "Submit" button in order to post your reservation to us.
    4. We'll confirm your reservation within 24 hours. An email of payment notification with your booking number will be sent to your email.
    5. Complete your payment and we will send you a printable reservation details. You have completed your reservation process.

    (Note: Please make your payment the latest 7 days before your arrival date)

    What payment method do you accept ?
    We accept almost all type of online payment method:
    amex Mastercard visa Discover Paypal
    First time to Paypal? Check out the steps to pay by Paypal
    WelcomeToBatam.Com - Paypal
    Step 1: Please click on continue check out link at the left bottom of the page.

    WelcomeToBatam.Com - Paypal
    Step 2 : Please create your paypal account by filling up the form on your left side of the page.

    WelcomeToBatam.Com - Paypal
    Step 3 : Please review and click on the Pay Now button to complete your payment

    For Transaction by Paypal Unverified Member only allow maximum payment of USD 100/transaction. In order to make a larger amount of payment please apply for to be a Paypal Verified Member and Paypal will send you the verification code to your Billing Statement after 1-2 days. Upon that, please call your bank to get the code and login to Paypal to complete your payment.

    For Indonesian Customers We also accept BCA online or offline banking:


    For Singaporean Customers We accept DBS online or offline banking:

    DBS Online Banking  

    Can i customize my tour package ?

    Yes, you can definitely customize your own desired package, We also offer a group package with minimum of 20 people / group with special discounted rate. Please contact us for your further inquiries.

    How do i cancel my reservation ?

    Please cancel your reservation 7 days (for Low Season period only) before arrival by sending us your booking number. If you cancel your reservation within 7 days or later or for High Season Booking, NO refund will be provided. Cancellation is subject to admin handling fees.

    Hour of Operations

    Our working hours (Indonesia Time)
    Monday - Friday : 9AM - 6PM
    Saturday: 9AM - 1PM
    Sunday: 9AM - 12Noon

    Send Email

    You can send email by filling our Customer Inquiry Form

    Telephone/Fax Numbers

    Telephone:+62 853 6872 6088 or +62 852 6633 6952
    Fax: +62 771 26724
    Singapore Representative: +65 9151 8880

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