.:: Welcome To Batam - How to get to Batam, Batam Ferry Schedule, Visa on Arrival Batam ::.

Batam FAQ : How To Go To Batam, How to book Batam Package

F.A.Q

General Information
»	How to go to Batam?
»	Do i need any Visa Entry to Batam?

Vacation Information
»	How do i make any reservation on your site ?
»	What payment method do you accept?
»	Can i customize my tour package?
»	How do i cancel my reservation?

Customer Service
»	Hours of Operation
»	Send an Email
»	Telephone/Fax Numbers
»	LIVE Chat!

How to go to Batam

Where are you coming from?

JAKARTA

Flight from Jakarta (Soekarno Hatta) - Batam (Hang Nadim) by Batavia Air , Garuda Indonesia , Mandala Air , Air Asia

SINGAPORE

30 minutes of Airport Transfer if you're from Changi International Airport Singapore. (please contact us to arrange special pick up in Changi International Airport)

HarbourFront Ferry Terminal is the departure terminal if you are from Singapore.

45 minutes ferry duration from HarbourFront Singapore - Batam Centre

Please see the ferry schedule from HarbourFront Singapore - Batam Centre and see the ferry schedule from HarbourFront Singapore - Sekupang

Ferry fare HarbourFront - Batam Centre - HarbourFront is S$16/person, with Singapore seaport tax S$20/person and Batam seaport tax S$7/person. Total fare: S$43/person

Duration from HarbourFront - Batam Centre: 50 minutes

MALAYSIA

You may also take a direct ferry from Stulang Laut Johor Bahru, Malaysia to Batam Island or You can also take a flight from Subang Jaya Airport to Hang Nadim Batam Airport (visit www.fireflyz.com.my to book for your flight to Batam)

From The Zon - Stulang Laut International Ferry Terminal, you can get a way to Batam Centre Ferry Terminal.

Do bear in mind that ferry departure is very on time and make sure that we are checking in half an hour before departure time.

Duration from Stulang Laut - Batam Centre: 90 minutes

For Reservation:

The Zon: +607-221 1677

[ See The Ferry Schedule ]

Do i need any Visa Entry to Batam?

Visa-free entry countries
Nationals of Thailand, Malaysia, Singapore, Brunei, Philippine, Hong Kong SAR, Macao SAR, Chile, Morocco, Peru and Vietnam are given visa-free entry facility for maximum of 30 days

Countries / Nationals that require Visa-on-arrival (VOA) are as follows:
Argentina, Australia, Austria, Bahrain, Belgium, Brazil, Bulgaria, Cambodia, Canada, Cyprus, Denmark
Egypt,n, Estonia, Finland, France, Germany, Greece, Hungary, India, Iran, Ireland, Iceland, Italy, Japan
Kuwait, Laos, Liechtenstein, Luxembourg, Maldives, Malta, Mexico, Monacco, Netherlands, New Zealand
Norway, Oman, Poland, Portugal, Qatar Republic of China, Russia, Switzerland, Saudi Arabia, South Africa
South Korea, Spain, Suriname, Sweden, Taiwan, United Arab Emirates, United Kingdom, United States of America

The visa on arrival is USD 10 for 7 days per entry

How do i make any reservation on your site ?

There are few steps in order to make your reservation on any travel package offered in our website as follows:
1. Select your desired package and click on "Book Now" button.
2. Please complete the Reservation Form provided on the website.
3. Click on "Submit" button in order to post your reservation to us.
4. We'll confirm your reservation within 24 hours. An email of payment notification with your booking number will be sent to your email.
5. Complete your payment and we will send you a printable reservation details. You have completed your reservation process.

(Note: Please make your payment the latest 7 days before your arrival date)

What payment method do you accept ?

We accept almost all type of online payment method:

First time to Paypal? Check out the steps to pay by Paypal
WelcomeToBatam.Com - Paypal

Step 1: Please click on continue check out link at the left bottom of the page.

WelcomeToBatam.Com - Paypal

Step 2 : Please create your paypal account by filling up the form on your left side of the page.

WelcomeToBatam.Com - Paypal

Step 3 : Please review and click on the Pay Now button to complete your payment

For Transaction by Paypal Unverified Member only allow maximum payment of USD 100/transaction. In order to make a larger amount of payment please apply for to be a Paypal Verified Member and Paypal will send you the verification code to your Billing Statement after 1-2 days. Upon that, please call your bank to get the code and login to Paypal to complete your payment.

For Indonesian Customers We also accept BCA online or offline banking:

For Singaporean Customers We accept DBS online or offline banking:

For Malaysian Customers We also accept Maybank online or offline banking:

Can i customize my tour package ?

Yes, you can definitely customize your own desired package, We also offer a group package with minimum of 20 people / group with special discounted rate. Please contact us for your further inquiries.

How do i cancel my reservation ?

Please cancel your reservation 7 days before arrival by sending us your booking number. If you cancel your reservation within 7 days or later , NO refund will be provided.

Hour of Operations

Our working hours (Indonesia Time)
Monday - Friday : 8AM - 5PM
Saturday: 8AM - 2PM
Sunday: 8AM - 12Noon

Send Email

You can send email by filling our Customer Inquiry Form

Telephone/Fax Numbers

Telephone:+62 853 6872 6088 or +62 852 6633 6952
Fax: +62 771 26724
Our Malaysia Agent: +60 16 6797668

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